XIII Encuentro Internacional de Estudiantes de Psicología, del 6 al 10 de mayo del 2024, en modalidad presencial y virtual.
European-Latin American Conference of Theoretical and Applied Mechanics (ELACTAM 2024), del 29 de enero al 2 de febrero

30 de mayo de 2023 a 2 de junio de 2023 Ciencias Naturales, Exactas y Ténicas
Facultad de Matemática y Computación
America/Havana zona horaria

HOW STORE LOCATION AFFECTS THE STRUCTURE OF THE CUSTOMER BASE?

No programado
20m
Facultad de Matemática y Computación

Facultad de Matemática y Computación

Ponente

Ondrej Sokol (Prague University of Economics and Business)

Descripción

Retail chains record every customer transaction in their brick-and-mortar stores and are motivated to use their data sources to improve their sales. As some types of customers tend to be more profitable than others, the retailer primarily focuses on the most valuable group of them. To identify them, we describe each transaction, a shopping basket, by simple statistics such as purchase size, number of products, or number of different product categories. Using those statistics, cluster analysis techniques can assign every basket to some shopping mission. We aim to estimate the relationship between store location and its customers' shopping mission structure using the chain's internal sales data and relevant location indicators from freely available map bases such as OpenStreetMaps. Such indicators include centrality indicators, the number of amenities in the surroundings as well as the demographics. The obtained estimates can then be used to optimize the location of new stores as well as assortment optimization.

Keywords: location effects, retail store, shopping mission

Autor primario

Ondrej Sokol (Prague University of Economics and Business)

Coautores

Dr. Tomas Formanek (Prague University of Economics and Business) Vladimir Holy (Prague University of Economics and Business)

Materiales de la presentación

Todavía no hay materiales.