Ponente
Raik Stolletz
Descripción
Time-dependent queueing systems are present in various service systems. Often customers leave the queue before being served due to a lack of patience. However, impatient users may join the system after the so-called retrial time. We analyze the time-dependent performance of multi-server queues with generally distributed retrial times and develop a stationary backlog-carryover (SBC) approach. The numerical study analyzes the reliability of the approach and demonstrates the impact of retrial time distributions on performance measures.
Autor primario
Coautores
Sr.
Ömer Özümerzifon
Prof.
Benjamin Legros
