Ponente
Descripción
The full-scale transition to public administration digitalization in Russia, which began with the adoption of the national program "Digital economy of the Russian Federation" (2019), actualizes the issues of the working tools automation of a civil servant, in particular, those information and communication technologies that make it possible and more effective to perform their professional duties. At the same time, the Federal project "Digital public administration" highlights a qualitatively new element of the ongoing reform as a standard automated workplace (SAWP), which allows optimizing and accelerating the implementation of the latest digital tools at all levels of public administration, similar or superior to corporate SAWP. In this regard, the purpose of the report is to reveal the design features of a typical automated workplace of a civil servant, as well as to identify promising areas for its improvement based on augmented reality (AR-technologies) mechanisms. Adopted by the Ministry of digital development, communications and mass media of the Russian Federation in 2019, the Roadmap for the development of "end-to-end" digital technology "virtual and augmented reality technologies" complements the Federal project "Digital public administration", addressing issues of organizational and financial support for domestic virtual and augmented reality technologies. At the same time, the government of the Russian Federation is already beginning to test the capabilities of various AR solutions, considering them as effective tools for modernizing departmental information systems and automating the workplaces of civil servants, improving working tools in state corporations. Despite this, further adaptation and implementation of AR technologies in public administration will inevitably face such problems as: high cost, long-term implementation, increased requirements for communication infrastructure, imperfect software and corresponding AR devices, insufficient number of AR specialists, low awareness of decision-makers about the capabilities of AR technologies, resistance to innovation on the part of the state apparatus, vulnerability of AR solutions in the field of cybersecurity, imperfect legal tools in the field of "soft" regulation and protection of intellectual property.
